Online Contract Administration is Automatic
With Integrated Service Partners’ online contract administration tools, IT and Procurement staff can go online 24X7 to view equipment by device type, serial number, contract number and location. From their account, authorized users can easily view multi-vendor hardware with the associated contract maintenance costs, allowing simplified budget planning.
In addition, renewal notices are sent out 45 days in advance, notifying the customer that a service contract will be expiring, giving them enough time to re-evaluate their options within the ISP system. All billing and invoicing is consolidated with a central point of contact for any questions.